Team Empathy · Monthly report
August 2026
The best month of the engagement for search views
Reporting period: 26 July to 25 August 2026 (Google's rolling 30-day window) · Grid scan 1 September 2026 · Source: your Google Business Profile · Compared against the previous window
Your reporting has a new home. This page replaces the monthly written report. Each month gets its own tab on this one link, the full history stays in one place, and the Download PDF button gives you a copy any time. The Your story tab has the full year.
The month at a glance
415
Search views in the latest window
↑ 61%best of the engagement
154
Calls in the first 25 days of August, on pace with the strong recent months
196
Calls in July, the record month and more than three times month one
68.0%
Of the 169-point grid holds you top 3 for "WOF Saturday" (0% at kickoff)
36.1%
Same measure for "car repair" (3.0% at kickoff)
109
Google reviews, up from 16 at kickoff
349
Maps views in the first 25 days of August
5 of 10
Tracked services with no top-3 presence anywhere on the grid
What August says
The latest window was the strongest of the whole engagement for search views, 415 against the previous window, up 61%. Calls ran at 154 across the first 25 days of August, in line with the strong recent run that peaked at 196 in July.
The engine underneath that is the map. "WOF Saturday" holds a top-three position across 68% of the Queenstown grid, up from nothing at kickoff, and your average position on it improved from 15.5 to 3.2. On a Maps-led business like yours, that is what turns into the phone ringing.
These counts are a floor. Google under-reports profile interactions, and any customer who saves your number and calls direct never shows up here at all. Google Business Profile
Where you rank across Queenstown
| Service | Coverage in the top 3 | At kickoff |
|---|
| wof saturday | 68.0% | 0% |
| car repair | 36.1% | 3.0% |
| mechanic | 29.0% | 3.0% |
| wof | 6.5% | 1.2% |
| mechanic queenstown | 0.6% | 0% |
| the five other location-suffixed terms | 0% | 0% |
The location-suffixed terms are the standing gap, and the cause is on the website rather than the profile: there are no individual service pages for Google to rank. That is the first thing to fix.
Work and what's next
- A negative review was handled in mid August, and the 169-point grid was rescanned on 1 September across all ten services.
- Reporting rebuilt: this live page replaces the monthly written report, with the full year on the Your story tab.
- Coming up: Ben will be in touch about AI search and what would unlock the location-suffixed terms.