Team Empathy · Monthly report

September 2026

25 August to 24 September 2026 · Updated 12 October 2026

Executive summary

Search views: 440, up 6.0% on the previous window and the highest of the 12 report windows.
Website clicks: 126, from 78, the first window over 100.
Phone calls: 173 (from 194) and direction requests: 183 (from 140).
Profile actions (calls, website clicks and directions together): 482, from 412.
"WOF Saturday": top 3 from 105 of 169 grid points, from 115 on the 1 September scan.
All ten tracked services: top 3 from 236 of 1,690 grid points, from 12 at kickoff.

440

Search views
↑ 6.0% from 415highest of 12 windows

473

Maps views
↑ 7.5% from 440

126

Website clicks
↑ 62% from 78highest of 12 windows

173

Phone calls
↓ 11% from 194

183

Direction requests
↑ 31% from 140

482

Profile actions
↑ 17% from 412

62.1%

"WOF Saturday" grid in the top 3
↓ from 68.0% on 1 Sep0% at kickoff

14.0%

All 10 services, grid in the top 3
↑ from 0.7% at kickoff

Google profile: review replies, profile posts and image refreshes through September.
Grid scan: all ten tracked services rescanned on 1 October.
Coming up: October's review replies, posts and image refreshes, and the next grid scan.

Measure	25 Aug to 24 Sep 2026	26 Jul to 25 Aug 2026
Search views	440	415
Maps views	473	440
Phone calls	173	194
Website clicks	126	78
Direction requests	183	140
Profile actions (calls, website clicks and directions)	482	412

Service	Top 3, 1 Oct scan	1 Sep scan	At kickoff (Sep 2025)
wof saturday	62.1%	68.0%	0%
car repair	38.5%	36.1%	3.0%
mechanic	28.4%	29.0%	3.0%
wof	9.5%	6.5%	1.2%
mechanic queenstown	0.6%	0.6%	0%
mechanic frankton	0.6%	0%	0%
wheel alignment queenstown	0%	0%	0%
car repair queenstown	0%	0%	0%
warrant of fitness queenstown	0%	0%	0%
wof queenstown	0%	0%	0%